Sault Ste. Marie, Michigan
April 7, 2009
Chuck Zane
V.P. – Systems
906-632-5165
Edison Sault announced today that they will be putting into service new software allowing for the modernization of all customer bills. Beginning with each customer’s April bill, the new format will abandon the traditional post card billing in favor of a paper bill enclosed in an envelope, also included will be a return envelope.
Along with the discretion
offered by an envelope, the new bills will provide customers a clearer, more
detailed statement than was possible before.
In the future, the upgraded customer service software and enhanced
billing system will allow a number of potential programs and conveniences aimed
at improving the entire customer experience.
As new programs and
enhancements become available, all customers will be notified within their
monthly billing statement. Customers
with questions or concerns are encouraged to contact the Customer Service
Department toll free at (877) 254-8233 or via email at customerserv@edisonsault.com.
Edison Sault engages in
electricity generation and distribution to 23,000 residential, commercial and
industrial customers in
Wisconsin Energy Corporation (NYSE: WEC), based in Milwaukee, is one of the nations’ premier energy companies, serving more than 1.1 million electric customers in Wisconsin and Michigan’s Upper Peninsula and more than 1 million natural gas customers in Wisconsin. The company’s principal utilities are We Energies and Edison Sault Electric Company. The company’s non-utility businesses include renewable energy technology and real estate development.
Wisconsin Energy Corporation (www.wisconsinenergy.com), a component of the S&P 500, has more than $11 billion of assets, approximately 5,000 employees and more than 50,000 stockholders of record.
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